Head Of Operations

Job Type:
  • Permanent
Salary: £70-£80K
Start Date: ASAP
Duration: Permanent
  • MUST have previous MSP or IT Services experience within your career
  • Previous experience of leadership contribution in a rapidly evolving, entrepreneurial SME business
  • Professional services background with previous experience of running Professional Service and Service Desk teams (understanding how both operate)
  • Track record of maximising the profitability of the operations function within professional services business
  • Evidence of strong coaching and people management
    • Evidence of successful team development
    • Good understanding and appreciation for people related process and executing these to a highest standard
  • Experience of workforce planning
  • Experience of setting up and managing operational processes
  • Experience of managing clients at executive level and coaching people to deliver an outstanding client experience

Share Job

Apply for Job

  • Accepted file types: doc, docx, txt, pdf, jpg, jpeg.
  • Accepted file types: doc, docx, txt, pdf, jpg, jpeg.
  • This field is for validation purposes and should be left unchanged.